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Virtual Assistant
Job summary
A remote service company is seeking a Virtual Assistant to handle customer service, scheduling, and marketing outreach. Ideal candidates should be organized, tech-savvy, and skilled in communication. Responsibilities include answering inquiries, scheduling consultations, managing social media, and conducting lead outreach. This is a full-time position offering a flexible work environment with opportunities for growth.
Benefits
Qualifications
- Previous experience as a Virtual Assistant, Customer Service Representative, or Marketing Assistant.
- Strong communication skills, both verbal and written.
- Proficient with CRM systems and scheduling software.
Responsibilities
- Answer inbound calls and respond to customer inquiries.
- Schedule and confirm consultations and installation appointments.
- Manage and create content for Facebook and Instagram.
Skills
Tools
Job Title: Virtual Assistant
Location: Remote
Job Type: Full-Time
Salary: $1,200 USD per month
This role combines customer service, scheduling, order coordination, and marketing outreach. The ideal candidate is highly organized, tech-savvy, and comfortable with both inbound and outbound communication.
- Answer inbound calls and respond to customer inquiries.
- Schedule and confirm in-home consultations and installation appointments.
- Maintain ongoing communication with customers throughout the order and delivery process.
- Follow up with customers after installation to ensure satisfaction and request Google Reviews.
- Track orders with suppliers and confirm delivery dates.
- Communicate updates with the installation team and customers.
- Keep accurate records in CRM and scheduling systems.
- Manage and create content for Facebook and Instagram.
- Post regularly, engage with followers, and respond to comments/messages.
- Support email campaigns by adding new contacts and managing lists.
- Conduct outbound calls to Realtors, contractors, designers, and new homeowners.
- Research and generate targeted call lists for outreach.
- Build and maintain a pipeline of leads for sales opportunities.
- Previous experience as a Virtual Assistant, Customer Service Representative, or Marketing Assistant.
- Strong communication skills (verbal and written).
- Proficient with CRM systems, scheduling software, and social media platforms.
- Creative and skilled in using Canva to design engaging social media posts.
- Highly organized, detail-oriented, and comfortable juggling multiple tasks.
- Outbound calling or lead generation experience is a plus.
- Flexible, remote work environment.
- Training on our systems, products, and processes.
- Opportunity for long-term growth with a fast-growing local business.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.