Atendimento Ao Cliente Home Office jobs in Brazil
Discover more opportunities than anywhere else. Find more jobs now
Connect with headhunters to apply for similar jobsAtendente - Profissional De Atendimento Ao Cliente - Mogidas Cruzes E Urupema
Cinemark Brasil
Atendimento ao Cliente - São Paulo/ Barra Funda
Cross Border Talents
Gerente de Pos Vendas - São Bernardo do Campo
GRUPO VIGORITO
Analista de Administração de Vendas | Porto Alegre/RS
Bioo | Plataforma de Biossoluções
Customer Representative
Job summary
A leading travel agency located in Brazil is looking for a Travel Customer Representative to assist clients throughout their travel journey. This remote role requires excellent communication skills, strong customer service experience, and a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, providing travel information, and ensuring client satisfaction. Enjoy flexible scheduling and travel perks while growing with the agency.
Benefits
Qualifications
- Experience in travel or hospitality customer service is preferred.
- High attention to detail and proactive demeanor are essential.
Responsibilities
- Respond to client inquiries professionally.
- Assist clients with bookings and changes.
- Provide accurate travel information.
- Follow up for client satisfaction.
- Handle complaints with empathy.
Skills
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
- Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
- Assist with travel bookings, changes, cancellations, and special requests.
- Provide accurate information about destinations, travel documents, and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized, dependable, and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.