User Experience Architect jobs in United States

The Advanced Service Engineer (ASE) organization in CSS is a global, innovative, open-minded, and diverse team of highly skilled technical engineers. The ASE establishes long-term trusted relationships with Oracle’s key customers, helping them maximize their Oracle Cloud and on-premise investments, innovate faster, and accelerate their business success with solutions for all cloud environments and Artificial Intelligence solutions.

We are looking for a Lead Cloud Architect (LCA) with Artificial Intelligence experience who will be responsible for designing, building, and managing best-in-class solutions for our CSS customers:

1. Establish trusted relationships with customers
2. Be familiar with Oracle Cloud and AI products and solutions
3. Assess and analyze customer needs to capture business and industry requirements; translate them into technical architectures aligned with Oracle’s best practices
4. Lead CSS’s highly experienced delivery teams by providing technical governance and guidance
5. Build relationships with team members, other Oracle teams, and customers at various levels, up to CIO or equivalent business owner
6. Support new business opportunities by collaborating with our CSS Services Solutioning team; assist with scope and LOE definition and provide technical guidance
7. Drive innovation by incubating new practices and solutions, including structured approaches for their adoption
8. Maintain market awareness of existing and emerging technologies
9. Apply industry and Oracle best practices, product knowledge, and business acumen
10. Ensure beneficial solutions regarding cost-effectiveness, quality, and manageability as the Oracle Solution Delivery authority
11. Provide technical guidance on Oracle cloud and AI solutions to customers and internal teams
12. Ensure successful handover from implementation to operations, ensuring solutions meet customer requirements
13. Maintain Oracle solutions to meet customer demands
14. Drive your development in Oracle cloud and AI technologies
15. Collaborate closely with different CSS teams to ensure successful implementation and operation of mission-critical environments

1. Minimum five years of experience as a senior architect delivering cloud and AI solutions
2. Fluent in reading, writing, and speaking English
3. Strong communication skills for engaging with technical and non-technical staff at all levels
4. Keen to learn new cloud and AI technologies
5. Customer-first attitude
6. Team player who strengthens the team
7. Technical leadership from sales to delivery for large and complex solutions
8. Positive, creative, agile, and innovative mindset (“think out of the box”)
9. Ability to analyze and document complex issues and recommend solutions
10. Positive influence and motivation skills

1. Good knowledge of Oracle’s cloud solutions (OCI, IaaS, PaaS, Networks)
2. Strong knowledge of AI technologies: Application AI, Machine Learning, Deep Learning, AI use cases, AI services & technologies (Digital Assistant, NLP, Speech, Anomaly Detection), Generative AI (including Cohere), Data Science, AI infrastructure (GPU, RDMA, Nvidia software)
3. Good knowledge of Applications/SaaS, Databases, Middleware/PaaS services
4. Technical knowledge of relevant open-source cloud technologies
5. Strong understanding of cloud security
6. Knowledge of cloud-native design solutions
7. Strong automation processes and technologies (DevOps, GitOps)

At Oracle, we celebrate diversity and are committed to creating an inclusive workplace where everyone can do their best work. We encourage candidates with disabilities to apply and voluntarily share any relevant information during the application process. If a disabled candidate applies, we involve the representative for disabled people (SBV) in the recruitment process.