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After-Sales Coordinator - Automotive Showroom (Visa,Medical)
Job summary
A leading used car showroom in the UAE is seeking an After-sales Coordinator to enhance their customer service excellence. This role involves managing customer inquiries, scheduling service appointments, and ensuring customer satisfaction. The ideal candidate will have a strong background in automotive after-sales and possess excellent communication and organizational skills. Competitive salary with additional commissions and various benefits offered.
Benefits
Qualifications
- Previous experience in After-sales coordination within the automotive industry.
- Ability to handle challenging situations calmly and professionally.
- Excellent written and verbal communication skills.
Responsibilities
- Coordinate aftersales support for customers.
- Manage customer inquiries related to warranties and services.
- Schedule service appointments and follow up with customers.
Skills
As the UAEs leading used car showroom we are recognized for our commitment to quality and customer satisfaction. With our ongoing expansion we are looking for a dedicated After-sales Coordinator to join our team. This role is ideal for individuals who excel in customer service and have a strong background in automotive aftersales support.
Coordinate aftersales support for customers ensuring their needs are addressed promptly and professionally.
Manage customer inquiries related to warranties repairs and maintenance services.
Schedule service appointments and follow up with customers to ensure satisfaction.
Maintain accurate records of customer interactions and aftersales services using our internal software.
Collaborate with the service team to ensure timely completion of customer requests.
Resolve customer complaints or escalate them to management as needed.
Previous experience in After-sales coordination within the automotive industry.
Strong customer service skills with the ability to handle challenging situations calmly and professionally.
Excellent communication skills both written and verbal.
Proficiency in using computers and experience with CRM systems.
Strong organizational skills with the ability to manage multiple tasks effectively.
A proactive and solution-oriented approach to customer service.
Competitive Salary: 6000 plus commissions
Visa sponsorship & basic medical insurance
30 days of paid annual leave
A supportive work environment that values proactive customer service and problem-solving.
The selection process includes an initial interview followed by a customer service assessment.
If youre looking to join a reputable company with a strong presence in the UAEs used car market wed love to hear from you!
Apply today and become part of our growing team.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.