Sales Associate jobs in United Arab Emirates
Multi Property Reservations Sales Agent (Arabic Speaker)
Marriott Hotels Resorts
Senior Property Sales Agent
Global (Fin-S & Early) Careers
Multi Property Reservations Sales Agent (MH, MEA Al Jaddaf & MEA Creek)
Marriott Hotels Resorts
Connect with headhunters to apply for similar jobsAccount Manager - Partner Success & Sales
Bayut | dubizzle
Modality Sales Specialist - Molecular Imaging
GE Precision Healthcare
Multi Property Reservations Sales Agent (Arabic Speaker)
Job summary
A leading hospitality brand is seeking a Reservation Agent in Dubai to handle reservation requests and ensure excellent customer service. The ideal candidate will have a high school diploma and strong communication skills. Responsibilities include processing reservations, explaining policies, and maintaining guest confidentiality. Join a diverse team that values unique backgrounds and experiences.
Qualifications
- Ability to process reservations and accommodate special requests.
- Effective communication and professional language skills.
- Experience in customer service preferred.
Responsibilities
- Process reservation requests and changes received via phone or mail.
- Explain policies and procedures to guests.
- Maintain confidentiality of proprietary information.
- Comply with quality assurance expectations.
Education
POSITION SUMMARY
Process all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g. complimentary rooms employee discounts travel agent inspection rates and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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