Urgently required for a reputed automobile spare parts company based in Jebel Ali, Dubai, dealing in European trucks and trailer parts. We are seeking a male Senior Spare Parts Salesman who is fluent in English, Arabic, and French, with extensive experience in selling heavy vehicle spare parts.
**Duties include:**
- Forecast goals and objectives for the department and strive to meet them.
- Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
- Prepare and administer an annual operating budget for the parts department.
- Maintain a balanced inventory aligned with the needs of the service department, body shop, wholesale accounts, and retail customers.
- Establish pricing parameters for each customer category to generate satisfactory profit while maintaining customer loyalty.
- Set individual parts inventory levels for maximum turnover and monitor inventory to minimize obsolescence.
- Ensure proper tagging of parts for full credit recovery from the factory.
- Supervise stock ordering procedures and enforce policies on special parts ordering.
- Analyze sales, expenses, and inventory monthly to meet profit goals.
- Develop and manage wholesale parts programs to maximize profit.
- Provide high-quality service to both external and internal customers.
- Coordinate with service and body shop managers for timely internal parts turnaround.
- Attend management meetings and hold weekly department meetings.
- Optimize departmental operations and storage layout for maximum efficiency.
- Assist staff technically and monitor payroll records.
- Ensure prompt paperwork flow, oversee shipping and receiving, and monitor daily reports like DOE, DOC, and sales productivity.
- Develop and track lost sales reports and direct outside sales efforts, including telemarketing and promotions.
- Leverage manufacturer co-op advertising and develop customer satisfaction guidelines.
- Handle customer complaints promptly and ensure proper accounting of dealership purchases.
- Assist in collecting overdue accounts and supervise cleanliness and safety standards.
- Comply with all relevant regulations and maintain a professional appearance.
Ready to join immediately with an excellent salary and career growth opportunities.