Research Coordinator ofertas em Emirados Árabes Unidos
Senior Help Desk & IT Systems Specialist
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Senior Help Desk & IT Systems Specialist
Resumo da oferta
A staffing and recruitment company based in Dubai is seeking an experienced IT professional for a role involving Help Desk support. Candidates should have over 4 years of experience in IT, particularly in Service Desk operations and hardware configuration. The ideal candidate will possess a degree in IT-related fields such as MS IT or BTech. Responsibilities include providing support, resolving issues, and mentoring junior staff members.
Qualificações
- 4+ years of experience working in an IT role including Service Desk, Hardware deployment/configuration, and Access Administration.
- SME knowledge of PC hardware and software with an emphasis on Microsoft.
Responsabilidades
- Work on the Help Desk taking ACD calls and resolving end user issues.
- Serve as a senior resource for all Support Services and Help Desk staff.
- Create documentation and training material, and mentor junior staff members.
Conhecimentos
Formação académica
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.