Remote ofertas em Emirados Árabes Unidos

The Cluster Assistant IT Manager supports the Cluster IT Manager in overseeing hotel technology operations, ensuring reliability, security, and efficiency of systems and guest-facing technologies. Key responsibilities include:

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• Assist in planning, implementing, and maintaining IT infrastructure including networks, servers, and software systems.
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• Support critical hotel systems (e.g., Property Management, Point of Sale, key card access, IP telephony, CCTV, and guest Wi‑Fi).
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• Enforce cybersecurity protocols, ensure data backups, and maintain disaster recovery plans.
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• Provide IT support across departments, troubleshoot issues and train staff on IT systems and policies.
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• Liaise with external IT vendors and corporate IT teams for support and system upgrades.
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• Assist with IT budgeting, procurement, and asset inventory management.
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• Ensure compliance with data protection laws and industry regulations.
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• Participate in 24/7 support rotation for critical system issues and emergencies.
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• Bachelor's degree in IT, Computer Science, or a related field; 3 years of IT management experience preferably in hospitality.
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• Strong knowledge of hospitality software systems, networks, servers, Windows environments, and cloud services.
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• Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.
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• Excellent leadership, communication, and project management skills with ability to manage vendors and budgets.
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Yes

Full‑time