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Job summary
A major hotel chain in Dubai is looking for a guest service professional to assist with menu items and ensure guest satisfaction. The role requires at least 1-2 years of experience in a similar position and proficiency in Opera POS. You should maintain a calm and courteous demeanor at all times, and fluency in English is essential, while additional languages are advantageous. This is a full-time position with no remote work option.
Qualifications
- At least 1-2 years experience working in a similar role.
- Hospitality background is preferred.
- Additional languages are a plus.
Responsibilities
- Assist guests regarding menu items informatively and helpfully.
- Ensure food & beverage safety and sanitation policies.
- Confirm guest satisfaction at occupied tables.
Skills
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of food & beverage lists promotions menu items and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
- Handlecash and credit card transactions
- Checks the accuracy of the guests reservations order and other requests
- Visits the guests in the tables occupied to confirm guest satisfaction
Qualifications :
- Proficiency in Opera POS
- Ability to focus attention on guest needs remaining calm and courteous at all times
- At least 1-2 years experience working on a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
Remote Work :
No
Employment Type :
Full-time
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.