Food & Beverage Attendant

21c Museum Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A floating hotel in Dubai is seeking a dedicated guest service professional to assist guests with menu items and ensure satisfaction. The ideal candidate will have knowledge of food and beverage offerings, experience in hospitality, and must be proficient with Opera POS. You will engage directly with guests, handle transactions, and uphold safety standards to create a memorable dining experience. Fluency in English is essential, and additional languages are a plus.

Qualifications

• 1-2 years experience in a similar role.
• Hospitality background preferred.
• Additional languages are a plus.

Responsibilities

• Assist guests with menu items in an informative and helpful way.
• Know food & beverage lists, promotions, and preparation methods.
• Follow food handling safety and sanitation policies.
• Handle cash and credit card transactions.
• Check the accuracy of guest reservations and requests.
• Confirm guest satisfaction by visiting tables.

Skills

Proficiency in Opera POS

Attention to guest needs

Fluency in English

Job description

Company Description

The iconicQueen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one‑of‑a‑kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of food & beverage lists, promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Handlecash and credit card transactions
• Checks the accuracy of the guest’s reservations, order and other requests
• Visits the guests in the tables occupied, to confirm guest satisfaction

Qualifications

• Proficiency in Opera POS
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• At least 1‑2 years experience working on a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.