Food & Beverage Attendant

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury floating hotel in Dubai seeks a motivated individual to assist guests with menu items and ensure guest satisfaction. The role demands proficiency in Opera POS, adherence to safety policies, and a focus on exceptional service. Candidates should have 1-2 years of experience in a similar role, a hospitality background is preferred, and fluency in English is essential. This opportunity combines a rich heritage with modern guest experiences.

Qualifications

• At least 1-2 years of experience working in a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.

Responsibilities

• Assist guests regarding menu items in an informative and helpful way.
• Follow all safety and sanitation policies when handling food and beverage.
• Handle cash and credit card transactions.
• Check the accuracy of the guest’s reservations and other requests.
• Visit the guests at their tables to confirm satisfaction.

Skills

Proficiency in Opera POS

Fluency in English

Guest service focus

Calm and courteous demeanor

Job description

Company Description

The iconicQueen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one‑of‑a‑kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.

Job Description

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of food & beverage lists, promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Handlecash and credit card transactions
• Checks the accuracy of the guest’s reservations, order and other requests
• Visits the guests in the tables occupied, to confirm guest satisfaction

Qualifications

• Proficiency in Opera POS
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• At least 1‑2 years experience working on a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.