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LEAD TECHNICIAN
Job summary
A leading technical services provider in the United Arab Emirates is seeking a Lead Technician to oversee its technical operations team. The ideal candidate will have 5-10 years of experience in technical support, excellent communication skills, and a strong knowledge of electrical and mechanical systems. Responsibilities include supervising technicians, conducting equipment maintenance, and coordinating with departments for service improvement. If you have efficient leadership skills and technical expertise, this role is for you!
Qualifications
- 5-10 years of experience in a technical support or technician role.
- Strong knowledge of electrical and mechanical systems.
- Proficiency in troubleshooting and repair of technical equipment.
- Experience with project management and team leadership.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
Responsibilities
- Lead and supervise a team of technicians to ensure efficient operations.
- Conduct regular maintenance and troubleshooting of equipment.
- Develop and implement standard operating procedures for technician tasks.
- Train and mentor junior technicians on best practices and safety protocols.
- Coordinate with other departments to streamline processes and improve service delivery.
- Oversee inventory management and procurement of technical supplies.
Skills
Education
We are seeking a Lead Technician to oversee our technical operations team. The ideal candidate will have a strong background in technical support, with experience in leading a team and ensuring high-quality service delivery.
- Lead and supervise a team of technicians to ensure efficient operations.
- Conduct regular maintenance and troubleshooting of equipment.
- Develop and implement standard operating procedures for technician tasks.
- Train and mentor junior technicians on best practices and safety protocols.
- Coordinate with other departments to streamline processes and improve service delivery.
- Oversee inventory management and procurement of technical supplies.
- 5-10 years of experience in a technical support or technician role.
- Strong knowledge of electrical and mechanical systems.
- Proficiency in troubleshooting and repair of technical equipment.
- Experience with project management and team leadership.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Relevant technical certifications or diplomas in engineering or technology.
- Troubleshooting
- Data Analysis
- System Integration
- Technical Documentation
- Project Management
- Network Configuration
- safety compliance
- Hardware Repair
- Software Installation
- Team Leadership
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.