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Product Solutions Manager - Payments - Vice President - Dubai

Job Description

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.

The EMEA Treasury Services (TS) Payment Rails Product Solutions Specialist (PSS) will be responsible for client-centric product solutions, commercialisation and pipeline management of the EMEA Treasury Payment Rails products that J.P. Morgan delivers to clients globally.

As a Product Solutions Manager within the Product Solutions Team, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. As a Product Solutions Specialist, you will need to target clients, assure that the value of payments product capabilities is tailored to them, and accelerate payments revenue realization. You will influence the investment roadmaps to represent client needs, and keep up to date with all market and regulatory items impacting the products. EMEA TS Payment Rails solutions include Wires, Automated Clearing House (ACH), Real-Time Payments, Direct Debits, Open Banking, cash, cheques, Payment Factories, and all surrounding business/customer journeys that utilise these payment rails.

The role includes extensive collaboration with Clients, Sales, Segment/Industry Advisory, Product Managers, Operations and Service within Payments, FX, Digital Channels, Account Services and Liquidity.

Job Responsibilities

• Lead solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives
• Serve as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
• Support Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engage with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Partner in the delivery of global sales targets for EMEA for corporate, NBFI (Non- Bank Financial Institution) and FinTech clients through strong relationships with coverage teams and superior subject matter expertise in corporate treasury transformation, applied to specific opportunities
• Define and commercialises JPMorgan's credibility in EMEA to attract operating flow business, e.g. subsidiary/OpCo/affiliate level as a compliment to treasury banking/group liquidity management through an understanding of corporate treasury
• Support implementation partners to accelerate revenue realization, for example managing within established product boundaries for scoping or facilitating detailed solutioning

Required qualifications, capabilities and skills

• Direct corporate/non banking Financial Institution (NBFI) treasury banking experience in EMEA, specifically across the Middle East with an ability to demonstrate your proven track record of driving change rooted in strategic treasury expertise
• You have designed and overseen implementation of complex corporate treasury projects within Multi-National treasuries managing complex cash management, having migrated operational and treasury flows to new banking providers with payments needs in Europe, Middle East and Africa
• You will be able to give examples of presentation and influencing skills on internal corporate partnerships, e g treasury's interaction with liquidity/cash, Foreign Exchange (FX), trade, and broader corporate finance functions
• You have a solid track record of success in identifying, selling, and delivering large-scale business wins such as creating intercompany models, In House Banks, and managing treasury's relationship with group subsidiaries
• Expertise in European, Middle East and Africa banking/clearing tools like Wire, Automated Clearing House (ACH), Direct Debit and RTP as well as tax and payroll as well as new emerging payment trends

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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