Personal Finance - Islamic Finance Executive - Dubai & NE (Outsource)
Personal Finance - Islamic Finance Executive - Dubai & NE (Outsource)
ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates
Job Description
Role: PF - Islamic Finance Executive
Location: UAE (Dubai & NE)
Role Purpose:
To source Personal Finance products for the specified target segment and achieve or exceed the assigned targets.
Key Accountabilities of the role
1. Main Responsibilities:
- Source Al Khair / Tadawul products to the target segment and meet or surpass the set targets.
- Maintain good relationships with institutions and government departments.
- Visit institutions and government departments to meet potential customers and finalize deals within the targeted turnaround time, following ADIB policies and procedures.
- Maintain full product knowledge and implement it consistently.
- Provide timely and prompt service to customers.
- Adhere to office timings, confidentiality norms, and data security policies.
2. Regular / Occasional Responsibilities:
- Prepare and review Standard Credit Applications, ensuring accuracy and authenticity of documents like bank statements, passports, and salary certificates before submission.
- Follow approval processes and escalate delays to the RSS if necessary.
- Execute Murabaha contracts with customers, prepare files as per checklists, and forward for disbursement within 24 hours of signing.
- Ensure all deals are error-free and rectify errors if found.
- Monitor file activation and notify RSS of any delays at the RFO end.
- Maintain good rapport with inter-departmental teams to ensure smooth business flow.
- Participate in promotional activities assigned by the line manager.
- Initiate cross-selling of other banking products on a best-effort basis.
- Escalate customer complaints to supervisors when necessary.
Specialist Skills / Technical Knowledge Required for this role:
- Broad knowledge of ADIB's retail banking products and services.
- Fair knowledge of service standards, sales skills, and computer literacy.
- Good understanding of UAE banking practices, regulations, and risks.
- General awareness of competitors in the local market.