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CUSTOMER SERVICE COORDINATOR (BILINGUAL)
Job summary
A leading company in customer service is looking for a Customer Service Coordinator in Abu Dhabi. The ideal candidate will have a Bachelor's degree, 4-5 years of relevant experience, and a background in IT customer service. Fluency in Arabic and English, as well as proficiency in MS Office, is essential. A UAE driving license is a plus.
Qualifications
- 4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients.
- Background in Technical / IT customer service is preferred.
- UAE Driving License is a plus.
Skills
Education
Requirements : Bachelor’s Degree
4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients
Background in Technical / IT customer service (Security Systems, ELV & Networking industry preferred)
Fluent in Arabic and English (spoken and written)
Proficient in MS Office
Experience with ERP & CRM systems
Knowledge in :
- Quotation preparation
- Tender submission
- Maintenance Service Contracts management
Official correspondence
Well-organized, team-oriented, with strong interpersonal skills and a pleasing personality
UAE Driving License is a plus
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.