CUSTOMER SERVICE COORDINATOR (BILINGUAL)

NADIA GLOBAL; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in customer service is looking for a Customer Service Coordinator in Abu Dhabi. The ideal candidate will have a Bachelor's degree, 4-5 years of relevant experience, and a background in IT customer service. Fluency in Arabic and English, as well as proficiency in MS Office, is essential. A UAE driving license is a plus.

Qualifications

• 4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients.
• Background in Technical / IT customer service is preferred.
• UAE Driving License is a plus.

Skills

Customer Service Coordination

Fluent in Arabic

Fluent in English

MS Office

ERP systems

CRM systems

Interpersonal Skills

Education

Bachelor’s Degree

Job description

Requirements : Bachelor’s Degree

4–5 years of experience in Customer Service Coordination, preferably with Government and Corporate clients

Background in Technical / IT customer service (Security Systems, ELV & Networking industry preferred)

Fluent in Arabic and English (spoken and written)

Proficient in MS Office

Experience with ERP & CRM systems

Knowledge in :

• Quotation preparation
• Tender submission
• Maintenance Service Contracts management

Official correspondence

Well-organized, team-oriented, with strong interpersonal skills and a pleasing personality

UAE Driving License is a plus