IT Support Engineer: Calm Troubleshooter for Windows

Meraki Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading tech solutions provider in the United Arab Emirates is seeking an experienced IT Support Engineer. The ideal candidate will have 2–5 years of hands-on IT support experience and strong problem-solving skills. Responsibilities include managing servers, networks, and end-user systems, while ensuring smooth day-to-day operations. This role is perfect for someone who thrives in a dynamic environment and enjoys helping people through technology.

Qualifications

• 2–5 years of hands-on IT support experience.
• Good understanding of Windows environments.
• Working knowledge of switches, VLANs, Active Directory, and Office 365.
• Clear and friendly communication skills.

Responsibilities

• Provide hands-on support for server infrastructure and networks.
• Monitor server health and backup processes.
• Manage users and groups in Active Directory.
• Support end-user systems including troubleshooting Windows and application issues.

Skills

Problem-solving

Communication

Windows environments

Basic server components

VLAN management

Active Directory

Microsoft Office troubleshooting

Remote support via AnyDesk/TeamViewer

Tools

HP Servers

Cisco switches

Office 365

Windows Server 2016/2019/2022

Job description

A leading tech solutions provider in the United Arab Emirates is seeking an experienced IT Support Engineer. The ideal candidate will have 2–5 years of hands-on IT support experience and strong problem-solving skills. Responsibilities include managing servers, networks, and end-user systems, while ensuring smooth day-to-day operations. This role is perfect for someone who thrives in a dynamic environment and enjoys helping people through technology.