1. Technical Expertise & Support
- Deliver detailed product demonstrations presentations and training sessions on cable fault location Very Low Frequency (VLF) testing and Partial Discharge (PD) diagnostic systems.
- Provide pre- and post-sales technical support to customers distributors and internal teams.
- Assist customers in interpreting test results and offer diagnostic insights or recommended actions for cable condition assessment.
- Support the commissioning setup and calibration of MV/HV testing and PD measurement equipment.
- Prepare technical documentation user guides and training materials to enhance client understanding and equipment utilization.
- Liaise with the engineering and R&D teams to provide feedback on product performance feature enhancements and market requirements.
2. Customer Engagement & Business Support
- Collaborate with the sales and business development teams to identify client needs and propose technically sound solutions.
- Participate in on-site customer visits technical seminars workshops and webinars to promote awareness of diagnostic testing methodologies.
- Serve as a subject matter expert (SME) at trade shows exhibitions and industry events.
- Support key account management by providing application-based insights and strengthening customer relationships.
- Assist in the preparation of technical proposals tenders and specifications in coordination with sales and product teams.
3. Quality & Compliance
- Ensure that all technical activities are conducted in compliance with company procedures industry standards and safety regulations.
- Maintain accurate records of demonstrations site visits and customer communications for reporting and analysis.
- Stay updated on emerging technologies IEC/IEEE standards and diagnostic methodologies relevant to high-voltage cable testing.
Requirements
- Bachelors Degree in Electrical Engineering or related discipline (Masters degree preferred).
- Minimum 3 years of experience in cable testing insulation diagnostics or partial discharge analysis.
- In-depth understanding of MV/HV cable systems insulation degradation mechanisms and PD phenomena.
- Experience in field testing troubleshooting and diagnostics of underground cable networks.
- Familiarity with VLF testing TDR and PD testing methods and standards (e.g. IEC 60270).
- Knowledge of Megger or equivalent testing equipment is an advantage.