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Front Desk Guest Experience Specialist
Resumo da oferta
A leading global hospitality company is seeking a Receptionist to deliver exceptional service to guests from check-in to check-out. Responsibilities include ensuring efficient reception experiences, handling guest inquiries, and complying with hotel policies. The ideal candidate will have a commitment to customer service, strong communication skills, and a high school certificate. This position offers an opportunity to be part of a dedicated team in a prestigious hotel environment, bringing warmth and hospitality to guests.
Qualificações
- Experience in a customer-focused industry.
- Positive attitude with good communication skills.
- Commitment to delivering excellent customer service.
Responsabilidades
- Provide exceptional reception service to guests from check-in to check-out.
- Ensure efficient reception experience, including audit procedures.
- Maximize room occupancy and promote hotel services.
Conhecimentos
Formação académica
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.