Front Desk Guest Experience Specialist

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Receptionist to deliver exceptional service to guests from check-in to check-out. Responsibilities include ensuring efficient reception experiences, handling guest inquiries, and complying with hotel policies. The ideal candidate will have a commitment to customer service, strong communication skills, and a high school certificate. This position offers an opportunity to be part of a dedicated team in a prestigious hotel environment, bringing warmth and hospitality to guests.

Qualifications

• Experience in a customer-focused industry.
• Positive attitude with good communication skills.
• Commitment to delivering excellent customer service.

Responsibilities

• Provide exceptional reception service to guests from check-in to check-out.
• Ensure efficient reception experience, including audit procedures.
• Maximize room occupancy and promote hotel services.

Skills

Customer service

Communication

IT proficiency

Positive attitude

Teamwork

Education

High school certificate or equivalent

Job description

A leading global hospitality company is seeking a Receptionist to deliver exceptional service to guests from check-in to check-out. Responsibilities include ensuring efficient reception experiences, handling guest inquiries, and complying with hotel policies. The ideal candidate will have a commitment to customer service, strong communication skills, and a high school certificate. This position offers an opportunity to be part of a dedicated team in a prestigious hotel environment, bringing warmth and hospitality to guests.