Guest Experience Specialist — Front Desk

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Ras al-Khaimah is seeking a Guest Experience Expert dedicated to creating memorable experiences for guests. This role emphasizes exceptional service with critical responsibilities that include processing guest requests and maintaining a professional appearance. A high school diploma is required, and the position involves physical tasks such as lifting and moving objects. Candidates should be energetic and committed to delivering outstanding service.

Qualifications

• Creating a safe workplace and following company policies.
• Maintaining confidentiality and upholding quality standards.
• Ability to perform physical tasks, including lifting objects.

Responsibilities

• Deliver a wide range of services that enhance guests' experience.
• Process operational needs and address guest requests.
• Provide information about the local area and services available.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Ras al-Khaimah is seeking a Guest Experience Expert dedicated to creating memorable experiences for guests. This role emphasizes exceptional service with critical responsibilities that include processing guest requests and maintaining a professional appearance. A high school diploma is required, and the position involves physical tasks such as lifting and moving objects. Candidates should be energetic and committed to delivering outstanding service.