Lobby Host & Bellman — Luxury Concierge Leader

Dorchester Collection; Dubai; On-site; AED 110,000 - 147,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Lobby Host/Bellman to enhance guest experiences at The Lana Residences. The role requires empathy, communication skills, and the ability to manage relationships effectively. Responsibilities include supporting residents and their families, luggage handling, and creating meaningful connections. Ideal candidates will have experience in hospitality, a guest-centric attitude, and proficiency in English. Competitive salary and comprehensive benefits await the successful applicant.

Benefits

Competitive Salary Package

Worldclass Development Opportunities

Complimentary stays with breakfast in our sister hotels

50% off at bars and restaurants within all of our sister hotels

Duty Meal Allocation Allowance

Medical Insurance

Life Insurance

Flight Allowance

Housing and Transportation provided by the company

Uniform and Annual Social Events

Qualifications

• Previous experience as a Bellman is preferred.
• Proficiency in English is essential; knowledge of additional languages is a plus.

Responsibilities

• Provide assistance and support to all Residents, their families, and guests.
• Deliver, collect, and store luggage and packages for the Residents.
• Create connections and meaningful relationships with guests.

Skills

Guest centricity

High empathy

Communication skills

Problem solving

Job description

A luxury hotel chain in Dubai seeks a Lobby Host/Bellman to enhance guest experiences at The Lana Residences. The role requires empathy, communication skills, and the ability to manage relationships effectively. Responsibilities include supporting residents and their families, luggage handling, and creating meaningful connections. Ideal candidates will have experience in hospitality, a guest-centric attitude, and proficiency in English. Competitive salary and comprehensive benefits await the successful applicant.