Credit Controller jobs in United Arab Emirates

Summary of Role:

Review regular outstanding receivables and collect all debts as per agreed credit terms. The candidate must also contribute to the team's overall success to achieve company goals.

Responsibilities:

1. Manage and mitigate credit risk.
2. Continuously work towards reducing debt ageing for improved cash flow and BDP risks.
3. Develop and maintain relationships within client organizations to aid collections and ensure accuracy of receipt forecasting.
4. Uphold the highest level of data protection and confidentiality towards all stakeholders.
5. Resolve queries internally and externally regarding expected timing for better cash flow.
6. Ensure adherence to credit policy and maintain a robust legal process as per regional laws.
7. Ensure reconciliation of SOAs and timely allocation of receipts.
8. Take timely actions on SOAs and receipts when requested.
9. Increase frequency of SOAs and establish a strong follow-up culture to aid collections.
10. Implement procedures for overdue payments to recover balances.
11. Handle disputed accounts, liaise with Client Managers, and negotiate to align payments with terms.
12. Lead discussions with Partners, Client Managers, and Banks to ensure smooth progress.
13. Maintain leadership in system integration and migration when required.
14. Establish and review credit limits for existing customers regularly.
15. Liaise with the wider finance team and provide information for statutory and internal audits.
16. Submit monthly receivables aging reports as per group policies to the Finance Operations Lead.
17. Support additional and ad hoc reports as required by management.
18. Review control and reconciliation of receivables to the Balance Sheet monthly.
19. Review bank reconciliations and ensure proper fund application to prevent disputes.
20. Thoroughly understand in-house software to enhance daily tasks.
21. Complete all mandatory internal educational courses on time.
22. Maintain thorough understanding of AML & Compliance processes per Cigna standards to mitigate risks.
23. Adhere to office culture standards and participate in engagements.
24. Be prepared to take on additional responsibilities as needed or when team members are absent.

Requirements:

• Bachelor's degree in accounting, finance, or related field.
• 5+ years of experience in the insurance industry in UAE.
• Strong experience in credit control and related processes.
• Excellent interpersonal and communication skills.
• Proficiency in MS Office, especially Excel.
• This role is for a UAE National candidate.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, advocates for better health at every life stage. We guide customers through the healthcare system, empowering them with information to make optimal health decisions. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, public assistance status, citizenship, or any other characteristic protected by applicable laws.

If you require reasonable accommodation for the application process, please email support. Do not email for application updates or to submit resumes, as responses will not be provided.

Key Skills: Collection Management, Invoicing, Accounts Reconciliation, Supply Management, Data Entry, Compliance, Vendor Management, Microsoft Excel, Relationship Management, Reconciling, Time Management, Accounts Receivable, Accounts Payable, ACCA, Deposits

Employment Type: Full-Time

Experience: 5+ years

Vacancy: 1