Senior Credit Controller

Dormakaba; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global provider of security solutions is seeking a Senior Credit Controller to manage credit risk and receivables in Dubai. The ideal candidate should have 7-10 years of experience in credit control, ideally within the construction or project-based industries. Responsibilities include developing credit policies, managing customer credit applications, and collaborating with various teams to optimize cash flow. Strong negotiation skills and SAP proficiency are essential for success in this role.

Qualifications

• 7-10 years of credit control and AR management experience, including 3 years in a senior role.
• Experience in construction, engineering, or project-based industries handling complex contracts.
• Fluent in English; Arabic proficiency is a plus.

Responsibilities

• Develop and oversee credit control policies ensuring compliance.
• Assess customer credit applications and manage Letters of Credit.
• Drive receivables collection and overdue debt recovery strategies.
• Produce accurate monthly AR reports and insights for leadership.
• Negotiate with customers on overdue accounts and settlements.

Skills

Credit control expertise

Accounts Receivable management

Negotiation skills

SAP proficiency

Advanced Excel skills

Education

Bachelor's degree in Finance, Accounting or Business

Tools

SAP ERP

Job description

We are looking for an accomplished Senior Credit Controller to join our Finance team and take ownership of credit and receivables management. This critical role is central to safeguarding cash flow strengthening financial governance and enabling business growth through effective credit risk management.

The successful candidate will bring not only deep expertise in credit control and AR management but also proven experience in the construction or project-based industries where complex contracts extended payment terms Letters of Credit and performance guarantees are part of day-to-day operations.

Key Responsibilities

• Develop implement and oversee credit control policies and procedures ensuring compliance with both global frameworks and regional requirements.
• Assess and approve customer credit applications define credit limits and manage Letters of Credit and guarantees to mitigate financial exposure.
• Drive receivables collection and overdue debt recovery strategies achieving reduction in DSO and strengthening cash flow.
• Oversee AR reconciliations monthly Statements of Account and ensure accurate daily cash allocations in SAP.
• Partner closely with Sales Customer Service Projects and Finance teams to align commercial decisions with credit risk considerations.
• Produce accurate timely AR reports and actionable insights for senior leadership.
• Lead discussions and negotiations with customers on overdue accounts terms and settlements while maintaining strong business relationships.
• Manage escalations including coordination with external legal advisors on recoveries when required.

Candidate Profile

• Bachelors degree in Finance Accounting or Business.
• 710 years of credit control and AR management experience with at least 3 years in a senior or supervisory capacity.
• Solid experience in the construction engineering or project-based industries including handling complex contracts Letters of Credit and guarantees.
• Strong working knowledge of SAP ERP and advanced Excel skills.
• Demonstrated success in reducing DSO and managing large multi-entity AR portfolios.
• Skilled negotiator with the ability to influence senior stakeholders while maintaining strong customer relationships.
• Fluent in English; proficiency in Arabic is an advantage.

Required Experience:

Senior IC