Credit Controller

FULKRUM; Abu Dhabi; On-site; AED 80,000 - 100,000; Full time

Job summary

A global staffing services leader in Abu Dhabi is seeking an experienced Credit Controller to manage the debtor ledger and ensure timely collection of invoices. This role requires strong communication and negotiation skills, as well as high attention to detail and proficiency in Excel. Responsibilities include resolving payment issues, maintaining up-to-date records, and collaborating closely with teams. Join us in a dynamic environment that supports professional growth and operational continuity.

Benefits

Recognition initiatives

Social budget

Refer-a-friend scheme

Qualifications

• Proven experience in a credit control or accounts receivable role.
• Strong communication and negotiation skills are essential.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Manage the company's debtor ledger and ensure timely collection of invoices.
• Contact clients to resolve payment issues.
• Prepare and distribute reports on debtor balances.

Skills

Credit control experience

Communication

Negotiation skills

Attention to detail

Microsoft Excel proficiency

Tools

Sage

Credit Hound

Job description

Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.

Our commitment to excellence has been recognized with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024).

Our Abu Dhabi office is currently seeking a proactive and detail‑oriented Credit Controller to join our team and support our operational and administrative functions.

Role Overview

As a Credit Controller, you will be responsible for managing the company’s debtor ledger and ensuring the timely collection of outstanding invoices. This role is critical to maintaining healthy cash flow and involves proactive communication with clients to resolve payment issues while preserving strong business relationships. You will also support credit risk assessment and collaborate closely with internal teams to resolve payment‑related queries.

Main Responsibilities

• Monitor and manage the accounts receivable ledger to ensure timely collection of outstanding debts.
• Proactively contact clients via phone, email, or written correspondence regarding overdue payments.
• Resolve payment issues and disputes efficiently while maintaining positive client relationships.
• Maintain accurate and up‑to‑date records of collection activities and customer communications.
• Prepare and distribute regular reports on debtor balances and overdue accounts to management.
• Escalate problematic accounts to the appropriate internal stakeholders when necessary.
• Assist in evaluating the creditworthiness of new and existing customers by conducting credit checks and recommending suitable credit limits.
• Collaborate with the accounts and sales teams to resolve issues impacting timely payments.

Skills and Qualifications

• Essential: Proven experience in a credit control or accounts receivable role.
• Essential: Strong communication, negotiation, and interpersonal skills.
• Essential: High attention to detail and accuracy in financial record‑keeping.
• Essential: Ability to work under pressure and meet tight deadlines.
• Essential: Proficiency in Microsoft Office, particularly Excel.
• Essential: Familiarity with credit control procedures and relevant legal requirements.
• Desirable: Experience using accounting software such as Sage and Credit Hound.
• Desirable: Background in working with global clients and in high‑volume, fast‑paced environments.

Why Join Us?

This is an exciting opportunity for an experienced Credit Controller to showcase their skills in a dynamic and supportive environment. At Fulkrum, you will play a vital role in ensuring operational continuity and legal compliance in one of our key global regions.

We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum’s continued growth is a testament to our commitment to excellence and innovation. Our team enjoys regular recognition initiatives, a social budget, and a refer‑a‑friend scheme.

Join us and contribute to our mission while growing your own career in a high‑performance culture.

Apply now and become a valued part of the Fulkrum team.