Computer Technician jobs in United Arab Emirates
Deskside Support Technician (L2) - EUC & DC UAE
Excis Ltd
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J S T LIMITED ELECTRONIC - L.L.C - O.P.C
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J S T LIMITED ELECTRONIC - L.L.C - O.P.C
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ARRISE
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Al-Futtaim
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Deskside Support Technician (L2)
Job summary
A global IT support leader in Dubai is seeking a proactive Deskside Technician to provide onsite and remote support for Windows and macOS environments. In this role, you will diagnose software and hardware issues, manage asset inventory, and ensure VIP users receive exceptional service. Join a rewarding workplace where collaboration and innovation are at the forefront of your daily responsibilities.
Qualifications
- Experience providing support for Windows and macOS environments.
- Strong troubleshooting skills for software and hardware issues.
- Ability to document technical solutions effectively.
Responsibilities
- Provide onsite and remote support for various operating systems.
- Diagnose and resolve hardware and software issues.
- Manage asset inventory and assist VIP users.
Skills
WE’RE HIRING A DESKSIDE TECHNICIAN (L2) – EUC & DC!
Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family‑like environment where you’ll look forward to coming to work every day.
- Provide onsite and remote support for Windows 10/11, macOS, and mobile devices (iOS/Android)
- Diagnose and resolve issues related to O365, Active Directory, printers, video conferencing systems, and peripherals
- Perform IMAC (Install, Move, Add, Change) tasks, including hardware/software deployments and upgrades
- Manage asset inventory, including tagging, tracking, and reporting
- Support VIP users with prompt and professional service
- Collaborate with IT teams to escalate and resolve complex technical issues
- Document solutions in the ticket system, create knowledge base articles, and provide user training when necessary
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.