Concierge

Flip retail; Dubai; On-site; AED 78,120 - 100,440; Full time

Job summary

A luxury hospitality brand in Dubai is seeking a Concierge Officer who is responsible for ensuring guest satisfaction by addressing inquiries and needs. Candidates should have a background in hotel administration and excellent communication skills, with a preference for Russian speakers. This position offers an opportunity to work in a dynamic environment focused on personalized guest experiences.

Qualifications

• Vocational College in Hotel Administration preferred.
• Enthusiastic about the hospitality industry.
• Excellent personal hygiene and grooming required.
• Good communication skills essential.
• Fluent in English; knowledge of additional languages is an advantage.
• Preferred: Russian speaker.

Responsibilities

• Ensure guests are 100% satisfied with their experience.
• Prepare for all guest needs and handle inquiries.
• Maintain up-to-date knowledge of local attractions.
• Address guest satisfaction issues promptly.

Skills

Communication skills

Positive learning attitude

Personal hygiene and grooming

Language skills (English, Russian)

Education

Vocational College in Hotel Administration

Job description

Concierge Officer - Russian Speaker

Company Summary

Anantara is a high-end friendliness brand for modern visitors. We connect visitors to authentic areas, individuals, and tales through personal experiences and wholehearted friendliness at some of the world's most interesting locations, including pristine islands, exotic beaches, cosmopolitan cities, deserts, and lush forests.

Job Summary

As a Concierge Officer, your duty will be to ensure that our visitors are 100% satisfied with their experience at our hotel. You will prepare for all guest needs and handle all visitor inquiries. This requires comprehensive and up-to-date knowledge of local attractions, hotel products and services, including room types and rates, facilities, F&B outlets, promotions, and wellness centers. You will also ensure all guest satisfaction issues are addressed promptly and follow-ups are completed efficiently.

Qualifications

• Vocational College in Hotel Administration preferred
• Enthusiastic about the hospitality industry
• Positive learning attitude
• Excellent personal hygiene and grooming
• Good communication skills
• Excellent command of English, both verbal and written. Knowledge of additional languages is an advantage.
• Preferred: Russian speaker

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