VIP Experience Concierge

Rosewood Abu Dhabi; United Arab Emirates; On-site; AED 110,000 - 184,000; Full time

Job summary

A luxury hotel in the United Arab Emirates is seeking a hospitality professional to manage guest relations, ensure VIP satisfaction, and coordinate special requests. The ideal candidate will have experience in guest service, strong communication skills, and a commitment to maintaining high standards. This role is essential in enhancing the guest experience and requires a proactive approach to service delivery.

Benefits

Competitive salary

Employee discounts

Health benefits

Qualifications

• Experience in guest relations or concierge services.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide assistance to guests with inquiries and special requests.
• Escorts VIP guests and ensures their needs are met during the stay.
• Resolve guest complaints and ensure satisfaction.

Skills

Guest service

Conflict resolution

Organization

Communication

Job description

A luxury hotel in the United Arab Emirates is seeking a hospitality professional to manage guest relations, ensure VIP satisfaction, and coordinate special requests. The ideal candidate will have experience in guest service, strong communication skills, and a commitment to maintaining high standards. This role is essential in enhancing the guest experience and requires a proactive approach to service delivery.