Dubai Luxury Concierge — Elevate Guest Experiences

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking an experienced Concierge to provide high-quality service to guests. Responsibilities include assisting with reservations, transportation, and personalized recommendations for local attractions. The ideal candidate has a minimum of 2 years of experience in luxury hospitality, is fluent in multiple languages, and excels in a dynamic environment. Comprehensive training and development will be provided to support professional growth.

Benefits

Comprehensive training programs

Opportunities for career growth

Qualifications

• Minimum 2 years experience as concierge or in customer service within luxury hospitality.
• Ability to handle multiple tasks in a dynamic environment.
• Flexible working hours required.

Responsibilities

• Greet guests and assist with inquiries or special requests.
• Provide information about amenities and services.
• Make and confirm reservations for guests.
• Manage guest complaints and ensure satisfaction.
• Coordinate with hotel departments for guest services.

Skills

Customer service

Multi-language proficiency

Problem-solving

Education

High school diploma or equivalent

Degree in Hospitality Management

Job description

A leading hospitality company in Dubai is seeking an experienced Concierge to provide high-quality service to guests. Responsibilities include assisting with reservations, transportation, and personalized recommendations for local attractions. The ideal candidate has a minimum of 2 years of experience in luxury hospitality, is fluent in multiple languages, and excels in a dynamic environment. Comprehensive training and development will be provided to support professional growth.