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Senior Product Manager, Client Engagement

Join to apply for the Senior Product Manager, Client Engagement role at Equiti Group

Senior Product Manager, Client Engagement

Join to apply for the Senior Product Manager, Client Engagement role at Equiti Group

Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 500 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.

Think finance is stuffy? Think again.

We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our Product department would like to welcome a detail-oriented

Senior Product Manager, Client Engagement in our office in Dubai

This role is ideal for a product leader with experience in CFD trading and a strong track record of delivering engaging client journeys while also scaling partner ecosystems.

You will work across client-facing platforms, referral programs, rebate systems, loyalty schemes, and partner management tools—crafting unified experiences that drive commercial growth.

Key Responsibilities

• Lead product discovery and validation using user research, stakeholder input, data insights, market trends and competitor benchmarking.
• Define and maintain a strategic roadmap that aligns with business goals, regulatory standards, and customer expectations.
• Write clear epics and user stories; manage the product backlog, sprint planning, and prioritization in Agile / Scrum environments.
• Collaborate cross-functionally with design, engineering, QA, data, marketing, and operations to deliver high-impact features.
• Facilitate UAT, release planning, and post-launch monitoring to ensure continuous product iteration and performance.
• Monitor platform usage, run A / B tests, and use analytics tools to inform product decisions and success metrics.

Specialist Responsibilities

• Deliver stable, scalable platforms for Introducing Brokers, Asset Managers, and Affiliates, including key systems such as the Rebate Engine, MAM, and PAMM.
• Optimise the partner lifecycle journey with seamless onboarding, advanced tools, competitive incentive structures, and real-time analytics.
• Enhance partner operations by reducing manual effort and operational strain, while enabling responsive, scalable partner support.
• Deliver targeted incentives for retail clients, including loyalty programs, bonuses, and gamified reward systems.
• Optimise the client lifecycle journey with personalised offers, segmented engagement strategies, and behaviour-based rewards.
• Enhance incentive performance through real-time analytics, continuous testing to ensure fairness, compliance, and commercial impact.
• Excellent analytical and problem-solving skills, especially around financial logic, partner tiering, and rebate structure optimization.
• Strong communication skills, with the ability to align internal stakeholders and external partners around shared product goals.
• Highly organised, accountable, and able to manage complex workflows across systems and teams.
• Proficiency in tools such as Jira, Confluence, Figma, Postman, and Productboard.
• Arabic language skills are a plus.

Experience Requirements

• 6+ years in product management or a related role, with proven experience delivering scalable platforms for Introducing Brokers, Asset Managers, Affiliates, and retail trading clients.
• Hands-on experience with partnership models, including PAMM, MAM, rebate systems, and multi-tiered payout structures.
• Demonstrated success in building incentive and loyalty programs that drive user engagement
• Strong understanding of CFD trading infrastructure, trading platforms, execution models, and financial markets.
• Experience optimising partner and client lifecycle journeys through segmentation, automation, and behavioural analytics.
• Proven track record working in Agile / Scrum / Kanban environments, managing complex cross-functional initiatives with operations, UX, engineering, marketing, operations, and data teams.

Each of our offices has its special perks; be it ‘no ties’, free lunches, charity events, or a hybrid work policy – but whenever you walk into an Equiti office, you’re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.

The benefits you can expect at your Equiti workplace include :

• Competitive salary package
• Performance-based bonus
• Medical insurance coverage for employees and family members
• Smart working options
• Employee wellness initiatives
• Company lunch in the office
• Regular company events

With energy, drive, and imagination, there’s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.

Equiti is an equal opportunity employer.

Equiti” refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Product Management

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