Information Technology-Jobs in Südafrika

Our client requires the services of a Technology Integrator (Expert) – available for rotation at Midrand / Menlyn / Rosslyn / Home Office. The role is part of an amazing brand with cutting‑edge technology, excellent teams in global collaboration, a high work‑life balance with flexible hours, and an agile working environment.

8+ years of related working experience. Insertion date: As soon as possible.

• Action and resolve IM (Incident Management) tickets.
• Action and resolve CIM (Critical Incident Management) tickets as required.
• Raise and lead PM (Problem Management) tickets as identified.
• Action and coordinate CM (Change Management) tasks and tickets as required.
• Assist user departments in drafting system requirement documentation based on business processes.
• Perform daily system handover and startup tasks to ensure operational readiness.
• Ensure all processes have been investigated / considered in obtaining the specifications of the user requirements.
• Propose and review system design and evaluate alternatives.
• Develop systems solutions in line with quality and delivery requirements.
• Create, maintain, further develop, and follow user stories and requirements together with the involved infrastructure technologies.
• Creation and further development of KPIs and measurements to judge the quality and compliance of solutions.
• Get the chance to broaden and extend knowledge in encryption and security topics.
• Keep documentation up to date in all relevant systems (e.g. CMDB, Application Instance Wizard, Connect IT, Knowledge Database).
• Attend and moderate operation meetings.

• Formal Degree in Information Systems, Information Technology, or equivalent experience.
• ITIL certification (advantageous).
• Any Linux / Ansible / Veritas certification relevant.
• Any Vometric / Encryption certification relevant.
• Minimum 8 years working experience in IT Administration.
• Minimum 8 years Linux experience.
• Minimum 6 years of IT operations experience.
• Minimum 6 years of ITIL work experience.
• Minimum 4 years of Python / Perl / Bash experience.
• Minimum 4 years of encryption tools specific experience (Veritas, Vometric, Ciphertrust).

• Deep knowledge of Linux.
• Netbackup.
• Agile methodology: JIRA / Confluence.

• Deep ITSM knowledge.
• Experience in operations and structure teams.
• Functional knowledge of processes and deep process knowledge in group processes.
• ITIL process knowledge and work experience.
• Agile Project Management knowledge.
• Quality Management.
• Deep knowledge of Linux.
• Vormetric knowledge.
• Netbackup knowledge.
• Encryption knowledge.
• Understanding of IT infrastructure and relationships between components.
• ITPM process knowledge and work experience (advantageous).

Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.