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Remote Client Support Specialist - Digital Marketing
Descripción de la vacante
A digital marketing leader is seeking a Client Support Specialist based in Gauteng. In this full-time remote role, you will assist North American clients by managing their website support requests, troubleshooting issues, and advising on digital marketing strategies. The company emphasizes ongoing personal and professional development with flexible hours suited for family life. Ideal candidates are proactive, organized, and possess basic digital marketing skills. Join a fast-growing team that values your growth and success.
Servicios
Formación
- An upbeat, positive phone manner that exudes confidence and trust to clients.
- Direct client service experience and a passion for providing exceptional service.
- Excellent organizational and time management skills.
Responsabilidades
- Answer incoming support calls, emails, and chats from clients.
- Troubleshoot technical issues and resolve customer requests promptly.
- Advise clients on digital marketing methods to enhance site performance.
- Coordinate with internal teams to complete client requests.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.