Remote Client Support Specialist - Digital Marketing

Vortala; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A digital marketing leader is seeking a Client Support Specialist based in Gauteng. In this full-time remote role, you will assist North American clients by managing their website support requests, troubleshooting issues, and advising on digital marketing strategies. The company emphasizes ongoing personal and professional development with flexible hours suited for family life. Ideal candidates are proactive, organized, and possess basic digital marketing skills. Join a fast-growing team that values your growth and success.

Benefits

Flexible work hours

Ongoing training and development

Work from home

Qualifications

• An upbeat, positive phone manner that exudes confidence and trust to clients.
• Direct client service experience and a passion for providing exceptional service.
• Excellent organizational and time management skills.

Responsibilities

• Answer incoming support calls, emails, and chats from clients.
• Troubleshoot technical issues and resolve customer requests promptly.
• Advise clients on digital marketing methods to enhance site performance.
• Coordinate with internal teams to complete client requests.

Skills

Client service experience

Written and verbal communication

Basic HTML skills

Basic Photoshop skills

Digital marketing skills

Organizational skills

Job description

A digital marketing leader is seeking a Client Support Specialist based in Gauteng. In this full-time remote role, you will assist North American clients by managing their website support requests, troubleshooting issues, and advising on digital marketing strategies. The company emphasizes ongoing personal and professional development with flexible hours suited for family life. Ideal candidates are proactive, organized, and possess basic digital marketing skills. Join a fast-growing team that values your growth and success.