Compliance jobs in South Africa

Senior Operations Manager at Bidvest Vericon Outsourcing.

General Manager.

• Problem solving
• Excellent planning and organising skills
• High customer orientation
• Financial & business management
• Stock inventory management
• Attention to detail

• Ensure all operations are carried out cost‑effectively and within budget.
• Communicate and monitor national financials for all sites.
• Prepare national flash reports.
• Assist the GM with dashboards, costings and ACB submissions to payroll.
• Sign off costings and weekly/monthly proforma invoices.
• Attend resourcing meetings and interrogate daily resourcing.
• Assess incident‑related claims daily and ensure timely payment.
• Check and control training costs arising from medicals and training (e.g. forklift licence renewal).

• Support Operations and Services managers on complex operational issues and serve as point of escalation.
• Follow up on daily resources model to ensure all sites are resourced accordingly.
• Attend weekly/monthly operational, service level improvement and regional meetings.
• Update and submit weekly/monthly site KPIs and management reports.
• Conduct weekly meetings with senior services managers to discuss strategy and align on critical operational matters.
• Lead road shows and site visits to audit compliance.
• Add value for clients and reduce costs.
• Maintain and build client relationships.
• Assist the executive and GM with client interactions at regional and site levels when necessary.
• Escalate critical issues raised by regional operations managers to the executive.
• Ensure staff are aware of and instructed on expected work quality standards as per SLA.
• Continuously review project execution package and contract requirements.
• Communicate all delays, deviations, interruptions and task completions to the client promptly.
• Arrange monthly client meetings to review and improve overall service delivery.

• Conduct monthly risk analysis highlighting possible risks identified in a process on respective sites, together with outcomes and counter plans.
• Ensure all sites conduct safety toolbox talks.
• Check compliance as per audit findings and health and safety rules.
• Audit health and safety file to ensure compliance.
• Encourage and enforce reporting of near misses.

• Ensure all staff on site have been adequately trained in all aspects of site‑specific job descriptions.
• Conduct training need analysis for all operational matters and ensure continuous training.
• Assess training quality and conduct refreshers as SOPs or JDs are updated.
• Drive submission of training matrix to relevant department.
• Identify supervisors and train them as 2nd ICs, ultimately leading to services manager roles.

• Assist executive, GM, operations manager and senior services managers in preparing and conducting misconduct inquiries.
• Coach and develop services managers to prepare for next positions.
• Attend CCMA cases to represent the business.
• Report critical IR and HR matters to relevant managers.
• Screen initial recruitment of operations managers, senior services managers, services managers and supervisors.
• Ensure correct selection of new recruits with the recruitment department and service managers for junior recruits.
• Vet all leave planning approved by the service manager to avoid operational jeopardy.

• Matric / Grade 12.
• Computer literate: MS Office, especially Excel and Outlook.
• Minimum 5 years proven experience in operation management, warehousing/retail and/or supply chain.
• Operations or logistics management background or related qualification.
• Knowledge of Warehouse Management System.
• Knowledge of Six Sigma is an added advantage.
• Appointments shall be in line with the Company’s Employment Equity Policy.

Should you not receive any feedback within 2 weeks of application, consider your application unsuccessful.

Bidvest Vericon Outsourcing, 16 Southway Road, Carlon Falco Office Park, Block D, Kelvin, Sandton.