Data Centre Shift Technician

Teraco – A Digital Realty Company; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A data centre service provider in Gauteng is looking for a Data Centre Shift Technician to ensure the effective operation of their facility. You will be responsible for the monitoring, maintenance, and troubleshooting of critical infrastructure, ensuring compliance with operational agreements. The ideal candidate must be a qualified electrician with at least 2 years of experience in data centre environments and possess strong technical and communication skills.

Qualifications

• Minimum of 2 years post qualification experience.
• Relevant data centre experience preferable.
• Good knowledge on Data Centre environments and critical systems.

Responsibilities

• Monitoring and maintenance of all Data Centre critical infrastructure.
• Performing planned / preventative maintenance of all infrastructure.
• Troubleshoot systems and components to identify root causes of failures.

Skills

Good technical abilities

Effective communication skills

Proactive problem solver

Ability to work independently

Good Microsoft Office skills

Education

Qualified Electrician

Job description

Teraco Data Environments

Location: Gauteng

Job Reference Number: DCSTJB5

Department: Infrastructure Management

Industry: Information Technology

Job Type: Permanent

Positions Available: 1

Salary: Market Related

The Data Centre Shift technician provides a range of services which revolve around the maintenance of the Data Centre facility in its entirety, including equipment and processes, thus ensuring effective and efficient operation of the Data Centre.

Job Description

OBJECTIVES

• Monitoring and maintenance of all Data Centre critical infrastructure
• Performing planned / preventative / predictive maintenance of all infrastructure
• Fault detection of critical infrastructure
• Switching and isolation of MV and LV equipment
• Installing and commissioning new plant
• Daily walk arounds and inspections of electrical and mechanical systems and equipment
• Wiring of electrical control panels
• Offering technical support at Data Centre by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.
• Carrying out preventative maintenance of data center equipment and devices.
• Monitoring system processes to ensure smooth operations.
• Evaluating heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.
• Comply to working methods ensuring that all client SLA and MSA’s are achieved
• Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
• Compliance
• Maintain compliance in accordance to all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• Health & Safety monitoring and corrective action to meet statutory compliance and company’s objective of zero tolerance to unsafe work practices

Job Requirements

Skill Requirements

• Good technical abilities
• Effective communication skills, active listener, ability to understand requirements and be able to explain complicated technical process in a simple to way to non-technical staff is a requirement for successful data technicians
• Data Technicians often develop standard operating procedures and manuals for the networks they are in charge of
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Troubleshoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Good Microsoft Office skills

Qualifications And Experience

• Qualified Electrician
• A minimum of 2 years post qualification experience
• Relevant data centre experience preferable
• Good knowledge on Data Centre environments and critical infrastructure systems preferable

Base Locations

• Isando
• Bredell