Workshop and Field Service Technician

Scistaff; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading food ingredient manufacturer is seeking a Workshop Technician to join their team in Cape Town. You will be responsible for troubleshooting complex machinery, performing routine maintenance, and providing customer support. The ideal candidate has a Millwright qualification with at least 5 years of experience in the FMCG sector, is fluent in English and Afrikaans, and is willing to be on-call. This is a permanent position offering opportunities to be part of a dynamic team.

Qualifications

• Qualified Millwright with an electrical background.
• At least 5 years’ experience in a related field.
• Experience in the FMCG sector is essential.

Responsibilities

• Troubleshoot and repair complex machinery professionally.
• Run tests on equipment and interpret results.
• Write reports based on service findings.

Skills

Troubleshooting complex machinery

Reading manuals and diagrams

Equipment installation and commissioning

Customer service

Education

Qualified Millwright with an electrical background

Job description

Workshop and Field Service Technician

Type: Permanent

Location: CPT - Southern Suburbs

Seniority Level: Mid Career (5 - 6 yrs exp)

A leading food ingredient manufacturer and equipment supplier is seeking a Workshop Technician to join their team. The position reports to the Regional Workshops and Spares Manager. The key responsibilities include but are not limited to:

• Troubleshooting, repair of complex machinery in a professional / timely manner.
• Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.
• Running trails/tests on equipment and interpreting the result into further recommendations.
• Undertaking installation/commissioning/training on equipment.
• Writing up reports based on findings/service on equipment.
• Performing routine maintenance on complex equipment at site or in the workshop.
• Ability to work with minimal supervision and use technical judgement on complex tasks.
• Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.
• Ensure customers’ expectations are exceeded in respect to quality and service.
• Respond immediately to requests for workshop breakdowns to customers.
• Action customer services as per schedule.
• Analyse the cause of the problem.
• Arrange quotes for customers to authorise repairs.
• Maintain safety standards both at in-house and at customers.
• Form part of the standby team.

Key Requirements

Qualified Millwright with an electrical background. At least 5 years’ experience working within a related field. Experience in the FMCG sector is essential. Must be willing to be on-call duty every second week, which may include Saturdays and Sundays. Valid driver's license and willing to travel. Fluent in English and Afrikaans.

If you have a technical qualification and 5-6 years of experience as a Workshop and Field Service Technician, we would like to hear from you. Apply now to join our dynamic team.