Waiter

Tsebo Solutions; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality service provider is seeking a dedicated candidate in Centurion, Gauteng, to ensure exceptional dining experiences by monitoring cleanliness, providing meal recommendations, and managing customer interactions. The ideal applicant will excel in customer service and maintain high standards in dining area management. Full-time position available with opportunities to develop skills in a dynamic environment.

Qualifications

• Excellent interpersonal skills to interact with guests professionally.
• Ability to manage dining areas efficiently and maintain cleanliness.
• Experience in handling payments and using electronic payment systems.

Responsibilities

• Offer meal recommendations professionally to guests.
• Monitor cleanliness of dining utensils and areas.
• Control table settings and ensure customer needs are met.

Skills

Customer service

Communication

Attention to detail

Job description

Duties & Responsibilities

• Offer recommendations to guests on meal and drink items available for special events or parties in a professional and friendly manner.
• Monitor that plates cutlery and glassware are clean polished and in good condition.
• Control dining areas including their floor and wall surfaces tables and serving stations and ensure appropriate cleanliness.
• Assist clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.
• Welcome guests in a friendly manner in a certain place.
• Organise menus taking into account the nature and style of the establishment client feedback cost and the seasonality of ingredients.
• Ensure all waiters are providing excellent customer service in accordance to company policy.
• Process payments such as cash credit cards and debit cards.
• Control the menu in order to ensure that prices are correct and up-to-date.
• Oversee that the billing procedure after a service is handled correctly.
• Control table settings in order to ensure a correct table setup including cutlery and glassware.
• Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support by delivering quality products and services and by supplying after-sales information and service.
• Evaluate customers comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.

Key Skills

Correspondent, Bidding, Accounting & Finance, Leasing, Imaging, Linux Administration

Employment Type : Full-Time

Experience : years

Vacancy : 1