Venda-Speaking Customer Care Specialist (Inbound)

Surgo PTY Ltd; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A customer service recruitment firm in Sandton is seeking a Venda Speaking Customer Service Advisor. The role involves delivering first-class service by responding to customer inquiries and resolving issues. Candidates should have at least a year of call center experience and be fluent in Venda. The position is a fixed-term contract, focusing on the healthcare or financial sector, with a salary of R9000.

Qualifications

• Minimum of 12 months unbroken inbound call centre experience.
• Experience in healthcare, insurance, financial or administration industry is advantageous.
• Fluent in Venda (Read, Write, Speak).
• Clear Criminal Record.
• Available immediately.

Responsibilities

• Answer call and respond to customer requests.
• Provide customers with product and service information.
• Identify, research, and resolve customer issues.
• Complete call logs and reports.
• Ensure own productivity levels are maintained.

Skills

Venda Speaking

Communication skills

Problem-solving skills

Organizational skills

Customer service

Education

Passed Grade 12

Tools

MS Office Suite

Job description

A customer service recruitment firm in Sandton is seeking a Venda Speaking Customer Service Advisor. The role involves delivering first-class service by responding to customer inquiries and resolving issues. Candidates should have at least a year of call center experience and be fluent in Venda. The position is a fixed-term contract, focusing on the healthcare or financial sector, with a salary of R9000.