Technical Sales & Operations Lead (Counter & Parts)

Lawnmower World; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A busy lawnmower shop is seeking a highly experienced leader to manage the parts counter and sales operations. This management-track position requires at least 3 years of proven sales experience, exceptional mechanical knowledge, and strong leadership skills. Responsibilities include team leadership, handling customer inquiries, generating sales reports, and ensuring operational excellence. Candidates must have excellent communication skills and be reliable professionals. A competitive salary structure is offered alongside commission potential.

Qualifications

• 3+ years of documented sales experience in a leadership role.
• Strong working knowledge of small engine mechanics.
• Excellent conflict resolution and communication skills.

Responsibilities

• Act as the Team Leader for the sales counter.
• Handle complex customer inquiries and diagnose mechanical issues.
• Generate and manage various sales and productivity reports.
• Maintain high standards of professionalism and customer service.

Skills

Sales experience

Mechanical knowledge

Leadership skills

Administrative proficiency

Tools

Excel

POS systems

Job description

Drive Sales, Manage Teams, and Own the Counter Operations.

Busy Lawnmower shop in Boksburg is seeking a highly experienced, results-focused leader to manage our parts counter and coordinate daily sales operations.

This is a crucial management-track position that requires exceptional technical depth, proven sales ability, and professional leadership skills.

We are looking for a career professional with a history of stability—this is not an entry-level position.

Compensation & Work Schedule

• Base Salary: R15,000 – R25,000 per month (Dependent on Experience).
• Earning Potential: Highly competitive commission structure rewarding overall sales and operational performance.
• Required Schedule: Must be willing to work every Saturday and be available for scheduled shifts on some public holidays.

Core Responsibilities

• Team Leadership: Act as the Team Leader for the sales counter, providing guidance, training, and support to other sales staff and coordinating workflow with workshop assistants / mechanics.
• Sales & Service: Handle complex customer inquiries, diagnose mechanical issues, and ensure the counter team delivers expert, profitable sales of parts, services, and equipment.
• Administrative Reporting: Generate and manage various daily, weekly, and monthly reports for management, including sales figures, inventory movement, and team productivity.
• Operational Excellence: Maintain the highest standards of professional conduct, inventory organization, and customer service delivery across the parts and service counter.

The Expertise We Require (Non-Negotiable)

• 3+ Years of Documented Sales Experience with demonstrated success in a leadership, supervisory, or management role.
• Mechanical Mastery: Strong, verifiable working knowledge of small engine mechanics (2-stroke and 4-stroke diagnostics, parts, and repair logic).
• Professionalism & Reliability: Mature, composed individual who consistently demonstrates high ethical standards, reliability, and emotional maturity, including excellent conflict resolution and communication skills.
• Administrative Proficiency: Strong computer skills (Excel, POS systems) and proven experience in creating and analyzing operational reports.

To Apply

This role is strictly for experienced professionals.

Contactable references are critical and will be thoroughly checked.

Please submit your detailed CV and a brief cover letter outlining your relevant mechanical background, leadership experience, and sales achievements to: