Technical Assistant

Herotel Sonic; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading telecommunications company seeks a Technical Assistant in Gqeberha to assist with installations, troubleshoot, and maintain fibre optic and wireless systems. The successful candidate will require a valid driver's license, good knowledge of tools, and a Grade 12 education. Responsibilities include assisting with site surveys, callout repairs, and vehicle equipment organization. Ideal for candidates with experience in similar environments and willingness to work overtime. Health and safety compliance is a must.

Responsibilities

• Assist with installations, troubleshooting, and maintaining fibre optic and wireless systems.
• Conduct signal scan and throughput tests at High site.
• Assist with site inspections for possible future problems.
• Mount brackets and cable hooks as required by Senior Technician.
• Remove relevant equipment and ensure cleanup.
• Organize tools and equipment neatly in the vehicle.

Skills

Valid driver's license

Knowledge of hand and power tools

Basic computer skills

Self-disciplined, motivated and organized

Team player

Presentable, reliable and punctual

Ability to understand and follow instructions

Medically fit and following Health and Safety procedures

Ability to work in all weather conditions, confined spaces, and isolation

Work at heights and under pressure

Ability to work independently and in a team

Willingness to work overtime

Previous experience in similar work environment

Understanding of installation equipment

Efficient time management

Education

Grade 12

Specialized certifications or training

Job description

Applications are invited for the Technical Assistant position to be based in Gqeberha.

Purpose Of The Role

The Technical Assistant’s main duty will be assisting with installations, troubleshooting, and maintaining all fibre optic and wireless systems.

Key Performance Areas

Key Performance Areas would include, but are not limited to:

Site Survey

• Assist with signal scan and throughput tests to High site.
• Assist with taking photos of location for CPE bracket, cable run, plug, PoE and router locations.

Callout Repairs

• Tidy and clean up after job completion.
• Assist with site inspection for possible future problems, i.e. trees in the way.
• Take photos.

Installation

• Mount brackets, and cable hooks as required and indicated by Senior Technician.
• Install cable runs as indicated by Senior Technician.
• Tidy and clean up after job completion.

CPE Recovery

• Remove relevant equipment and clean up.

Vehicle

• Ensure all tools and equipment are neatly organized inside the vehicle.
• Ensure daily stock is loaded.
• Ensure backup stock levels are maintained in the vehicle.
• Ensure that the vehicle is stocked with all necessary consumables needed.

The Successful Candidate Must Have The Following Experience/skills

• A valid driver's license is essential.
• Good working knowledge of hand and power tools used in this position.
• Must have basic computer skills.
• Self-disciplined, motivated and organized.
• Must be a team player.
• Must be presentable, reliable and punctual.
• Ability to understand and follow instructions.
• Must be medically fit and follow all Health and Safety procedures.
• Ability to work in all weather conditions, confined spaces, isolation.
• Must be able and willing to work at heights and under pressure.
• Must be able to work independently and also in a team.
• Willingness to work overtime.
• Previous experience in a similar work environment is advantageous.
• Have a good understanding of the equipment used for installations.
• Able to follow and prioritize tasks according to instructions given by Install team.
• Must show pride in work ethic and company property.
• Efficient time management.

Education Requirements

• Grade 12.
• Any specialized certifications or training would be an added advantage.

Please Note

• Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel’s Employment Equity Plan.
• Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
• Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.