Technical Analyst

Morae Global; Cape Town; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A dynamic legal services firm in Cape Town is seeking a Senior Associate as a Business Application Specialist. This pivotal role requires a strong background in business analysis, process improvement, and application management. Candidates should have 3+ years of experience, a relevant degree, and proficiency in tools like Power BI and SQL. Join a collaborative environment that champions professional growth and impacts the legal services industry positively. An exciting opportunity for those passionate about transformation and data-driven strategies.

Benefits

Opportunities for professional growth and development

Collaborative work environment

Qualifications

• Minimum of 3 years of experience in business analysis, process improvement, or application management.
• Strong understanding of Commercial, Finance, and Operations processes.
• Demonstratable abilities in project and change management.

Responsibilities

• Conduct detailed analysis of business processes, applications, and data requirements.
• Collaborate closely with Commercial, Finance, and Operations departments.
• Evaluate current business processes and recommend improvements.
• Ensure data integrity and accuracy.
• Oversee implementation and maintenance of business applications.
• Manage projects that deliver business change through applications and data.

Skills

Business analysis

Process improvement

Application management

Power BI

Power Apps

SQL

Azure

Project management

Communication

Collaboration

Education

Bachelor’s degree in Business Administration, Information Technology, or related field

Tools

Salesforce

Dynamics CRM

Job description

Overview

LOCATION: Observatory, Cape Town

TITLE: Business Application Specialist

LEVEL: Senior Associate

JOB TYPE: Full Time (Hybrid)

Position Overview:

The Technical Analyst will play a pivotal role in our global IT Delivery team, acting as a key business analyst for application and business process improvements. This role serves as a strategic partner to departments such as Commercial, Finance, and Operations—gaining deep insight into their processes, data needs, and areas where technology can drive efficiency and informed decision-making. The specialist will also manage projects related to application enhancements and new implementations within their area of expertise.

Responsibilities

• Business Analysis: Conduct detailed analysis of business processes, applications, and data requirements. Identify areas for improvement and implement solutions to enhance business efficiency.
• Business Partnering: Collaborate closely with Commercial, Finance, and Operations departments to understand their processes and needs. Act as a liaison to ensure that application solutions align with business objectives.
• Process Improvement: Evaluate current business processes and recommend improvements to maximize efficiency and effectiveness. Implement changes that drive better decision-making and productivity.
• Data Management: Understand and assess high-level and departmental data requirements. Ensure data integrity and accuracy, and use data-driven insights to support business strategies.
• Application Management: Oversee the implementation and maintenance of business applications. Ensure that applications meet the needs of the organization and are used effectively.
• Project Management: Manage projects that deliver business change through the use applications and data. Ensure robust change management for great adoption outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or related field.
• Minimum of 3 years of experience in business analysis, process improvement, or application management.
• Strong understanding of Commercial, Finance, and Operations processes in a Consultancy or software delivery business.
• Proficient in Power BI, Power Apps, SQL, and Azure with strong foundational cloud knowledge
• Demonstratable abilities in project and change management
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration skills.
• Proficiency in data management and application tools.
• Experience in Salesforce or Dynamics CRM would be beneficial

Why Morae Global?

At Morae Global, we foster a collaborative and innovative work environment. We offer opportunities for professional growth and development, and we are committed to making a positive impact in the legal services industry. Join us and be part of a dynamic team that is shaping the future of legal services.

If you are passionate about business process improvement and application management, and you thrive in a global role, we encourage you to apply for this exciting opportunity.

Please note that only shortlisted candidates will be contacted. If you do not hear from us within 5 days, please accept that your application was unsuccessful.

Morae does not make use of recruitment agencies!