Systems Support Analyst

OutsideCapital; South Africa; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading financial services provider in South Africa seeks a skilled professional to join their Credit Risk team. The role emphasizes bridging complex risk strategies with system realities, requiring a hybrid background in Credit Risk and System Configuration. Candidates should have a minimum of 3 years as a Business Analyst or Systems Analyst in a lending environment, focusing on optimizing credit decision systems and enhancing collection yields. This is an exciting opportunity in a high-performance team aiming for financial inclusion.

Qualifications

• 3+ years of experience as a Business Analyst or Systems Analyst in a lending or collections environment.
• Demonstrated ability to transform business ideas into technical workflows.
• Familiarity with risk modeling and compliance.

Responsibilities

• Bridge the gap between complex risk strategies and system reality.
• Ensure systems governing credit decisions and collection workflows are optimized.
• Enhance collection yields and ensure seamless system performance.

Skills

Understanding of Credit Risk

System Configuration logic

Business Analysis

Job description

Our client is a prominent leader within the South African retail financial services and fintech landscape. As a key division of a massive diversified retail group, they provide essential credit, lending, and payment solutions to millions of customers. This is an environment characterized by high-volume data, sophisticated risk modeling, and a commitment to financial inclusion. You will be joining a high-performance Credit Risk team that sits at the intersection of business strategy and technical execution.

This is not a "maintenance" role. You are the engine room of the Credit Risk department. Your mission is to bridge the gap between complex risk strategies and system reality. You will be responsible for ensuring that the systems governing credit decisions and collection workflows are optimized, compliant, and performing at peak efficiency. Your impact will be felt directly in the company’s bottom line by enhancing collection yields and ensuring seamless system performance during critical batch cycles.

Profile for Success:

You are a hybrid professional who understands the language of Credit Risk (delinquency buckets, scoring, NCA) and the logic of System Configuration. You likely have 3+ years of experience as a Business Analyst or Systems Analyst specifically within a lending or collections environment. You have a demonstrated track record of taking a business "idea" (like a new scoring rule) and building the technical workflow to make it a reality.