System Admin Support

Agricultural Research Council; Roodepoort; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading agricultural research organization is seeking an ICT Specialist to handle the installation and maintenance of hardware, software, and network equipment. The ideal candidate will possess a National Diploma in Information Technology and 2-3 years of relevant experience. Responsibilities include managing user support, ensuring network security, and collaborating on ICT initiatives. Strong interpersonal and communication skills are essential. Join us in contributing to important agricultural research projects.

Qualifications

• 2-3 years experience in the Information Technology field.
• Knowledge of computer hardware and software.
• High-level ability to work independently.

Responsibilities

• Manage ICT hardware, software, and network equipment.
• Provide 2nd and 3rd line support to users.
• Maintain the effectiveness of ICT systems.

Skills

Installation and maintenance of ICT hardware

User support on software

Network security maintenance

Excellent interpersonal skills

Good communication skills

Education

National Diploma in Information Technology or Computer Science

Tools

Microsoft Certification

ITIL Certification

Job description

Job Description

• Installation and maintenance of ICT hardware, software and network equipment.
• Installing, upgrading and providing user support on software.
• Setting, Maintaining and monitoring security of the network applications.
• Consult with ICT Senior System Administrator, ICT Service Delivery Manager or CO Engineers where required to ensure information systems operate effectively.
• Performing backups in line with DRP, BCP and Backup and Restoration policies.
• Provide 2nd and 3rd line support to End Users as per ITSM call log system.
• Maintain good relationships with end users and management in the absence of an ICT Senior System Administrator.
• Ensuring effective delivery of ICT Strategy initiatives and projects.
• Maintain hardware and software asset register and ensure effective lifecycle planning processes.
• Taking part in management through reporting to the internal institute ICT Committee and report monthly to the ICT Service Delivery Manager in absence of an Senior System Administrator.
• Manage the telephone system environment, including the creation and deletion and changing of telephone extensions, the creation and deletion of PIN Codes for external dialing.
• Distribution of detailed telephone reports from Telephone Management System.
• Manage the printing environment, including the creation and deletion of printing codes/user accounts.
• Assist SCM through consultation with the acquisition of ICT related Services and equipment requested by the institute.
• Manage and/or assist with corporate projects such as hardware refresh (Desktop/Laptop/Servers) or new service deployment, or current system expansions.

Job Requirements

• National Diploma in Information Technology or Computer Science.
• 2-3 years’ experience in the Information Technology field.
• Microsoft Certification and ITIL Certification will be advantageous.
• Knowledge of Computer hardware and software.
• Excellent interpersonal skills.
• High-level ability to work independently.
• Good communication, verbal and written skills.

CLOSING DATE FOR APPPLICATION: 18 FEBUARY 2026