Swedish speaking Customer Service Agent job – Highly competitive salary + benefits – South Afri[...]

Language Recruiters; South Africa; Remote; ZAR 50,000 - 200,000; Full time

Job summary

A leading global eCommerce company is looking for a Swedish speaking Customer Service Agent to work remotely in Cape Town, South Africa. The role requires fluency in Swedish and excellent communication skills, along with the ability to provide exceptional customer support. The ideal candidate will have customer service experience and strong organizational abilities. This position offers a competitive compensation package and a supportive work environment.

Benefits

Dynamic work environment

Career development opportunities

Team outings and events

Competitive compensation package

Qualifications

• Fluent in Swedish and English with great communication skills.
• Experience in customer service preferred.
• Strong ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Provide exceptional customer care to Swedish speaking clients.
• Handle inquiries via various channels with personalized assistance.
• Build strong relationships with customers.

Skills

Fluent in Swedish

Excellent written and verbal communication skills

Proficiency in English

Customer service experience

Strong organizational skills

Tech-savvy

Job description

Overview

Are you a dynamic and enthusiastic individual fluent in Swedish with a passion for customer care? A leading global eCommerce company is searching for a Swedish speaking Customer Service Agent to work remotely in Cape Town, South Africa.

Responsibilities

• Provide exceptional customer care and support to Swedish speaking clients
• Handle customer inquiries via various channels, delivering personalised and efficient assistance
• Build strong relationships with customers, establishing a loyal and satisfied client base
• Monitor customer feedback, identifying areas for improvement and proposing innovative solutions
• Contribute creative ideas to enhance marketing strategies, captivating the Swedish speaking market

Requirements

• Fluent in Swedish, with excellent written and verbal communication skills
• Proficiency in English to effectively collaborate with the international team
• Customer service experience will be highly advantageous
• Strong organisational skills, ability to prioritise tasks, and multitask in a fast-paced environment
• Deep understanding of the Swedish market and culture
• Tech-savvy with knowledge of social media platforms and digital marketing tools

Perks

• Embrace the magical charm of South Africa, where landscapes and culture offer adventure
• A dynamic and supportive work environment, fostering personal growth and career development
• Collaborative team outings and events to build lasting connections
• Competitive compensation package with additional benefits

How to apply

Ready to embark on this thrilling adventure? Send your application to [e-mail] today. This Swedish speaking Customer Service Agent job in South Africa (Remote) is waiting for you!

If you wish to view additional Swedish language jobs, please explore our job section.

Tagged as: Cape Town, Cape Town jobs, Customer Service, Swedish, Swedish Jobs