Student Wellness Advisor: Online Campus

South African College of Applied Psychology; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An accredited educational institution in South Africa seeks a dedicated Student Wellness Advisor to provide comprehensive psychosocial support to students. The role involves counseling, developing wellness initiatives, and collaborating with faculty and staff to enhance student well-being. Ideal candidates will hold a relevant degree, have counselling experience, and excellent communication skills. This full-time position requires flexible working hours to meet student needs. Applications are due by 28 February 2026.

Qualifications

• Minimum of a degree in Counselling, Psychology or Coaching with high academic results.
• Registered Counsellor with HPCSA.
• At least 2 years of full-time experience in Higher Education.
• Advanced computer literacy skills.

Responsibilities

• Provide counseling to students in need of mental health support.
• Lead student wellness campaigns and mental health initiatives.
• Maintain accurate and confidential records of all interactions with students.
• Collaborate with staff to support student well-being.

Skills

Counselling

Interpersonal skills

Communication skills

Relationship building

Empathy

Education

Degree in Counselling, Psychology or Coaching

Tools

SACAP’s Student Management System

Job description

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.

SACAP is looking to employ a Student Wellness Advisor for the Online Campus, preferably based in Durban, Cape Town, Pretoria or Johannesburg. This role will provide a full range of psychosocial support and development services to ensure students achieve optimal mental and emotional health. The role will serve as a trusted resource for students in need of support and guidance, providing counselling, resources, and referrals as needed. It will also work collaboratively with other members of the institution, including faculty, staff, and administrators, to promote a healthy campus environment and help students thrive both academically and personally. This role strongly liaises with the Student Administration team, Academic team, and reports directly to the Student Wellness Manager, Head of Campus and Campus Manager.

Duties include but are not limited to:

• Provide individual and/or group counselling (including crisis intervention / debriefing) to students in need of mental health support
• Acting as a point of contact for all student wellness support and development needs;
• Point of contact for disability support needs
• Take on a lead role in student wellness and mental health awareness campaigns and projects
• Responding to and resolving student queries within the stipulated time frames;
• Involved in termly orientation per new cohort;
• Develop and implement mental health outreach initiatives, including workshops, group sessions, and community events, to promote mental health and wellness among students.
• Tracking and documenting national student wellness support and development metrics;
• Study plans and career guidance;
• Collaborate with faculty, staff, and administrators to develop and implement policies and programs that support student well-being and promote a healthy campus environment. Identifying at-risk students and tracking retention;
• Maintain accurate and confidential records of all interactions with students, including progress notes and treatment plans.
• Stay up-to-date on current research and best practices in mental health counselling and wellness promotion.
• Utilising SACAP’s Student Management System to provide expert guidance to SACAP students.
• May act as site coordinator to student counsellors completing their practicum / Work Integrated Learning hours.

QUALIFICATION & EXPERIENCES

• A minimum of a degree qualification in the discipline of Counselling, Psychology or Coaching; or at least 5-years’ experience in a cognate field with high academic results
• Registered Counsellor with HPCSA
• Advanced computer literacy skills, including online systems
• 2 years of full-time experience, preferably within the field of Higher Education.
• Knowledgeable and passionate about SACAP and its offerings
• Highly developed relationship building / interpersonal skills
• Excellent written and spoken communication skills

PERSONAL ATTRIBUTES

• A passion for Student Wellness
• Responsible, reliable and purpose driven in their approach
• Self-motivated and holds themselves to a standard of excellence when completing tasks
• Is flexible and adaptable where needed to achieve results
• Displays high integrity in all situations
• Excellent communication and interpersonal skills
• Empathetic
• Is diplomatic, professional and person-centred in their interactions
• Manages stress well and has the ability to work under pressure

*Due to the nature of this role, there will be a need to work flexible hours to the extent to which it is reasonably necessary to perform the duties of the Work Integrated Learning (WIL) Learning and Teaching Coordinator.

Operating Hours

This is a full-time position operating from Mondays to Fridays*:

Monday to Thursday: 08:30am – 17:00pm

Friday: 08:30am – 16:00pm

Application Process

Kindly submit your Curriculum Vitae and a copy of your Identity Document via the SACAP Careers Portal by 28 February 2026.