Strategic Financial Adviser & Client Growth

Old Mutual; Klerksdorp; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services group in Klerksdorp seeks a Customer Service Representative to manage client inquiries and develop relationships. The role demands consultative selling skills, customer service expertise, and adherence to compliance standards. Ideal candidates must possess NQF Level 5 qualifications. The position offers an opportunity to contribute to customer relationship development within a supportive team environment.

Qualifications

• Strong customer service orientation and ability to address inquiries.
• Effective in recognizing customer needs and providing relevant solutions.

Responsibilities

• Manage standard customer service activities and inquiries.
• Input customer data accurately into CRM systems.
• Develop relationships with potential customers.

Skills

Consultative Selling

Customer Feedback Management

Customer Service

Identifying Customer Needs

Sales Opportunities

Oral Communications

Education

NQF Level 5 - Higher, Advance or Occupational Certificate

Job description

A leading financial services group in Klerksdorp seeks a Customer Service Representative to manage client inquiries and develop relationships. The role demands consultative selling skills, customer service expertise, and adherence to compliance standards. Ideal candidates must possess NQF Level 5 qualifications. The position offers an opportunity to contribute to customer relationship development within a supportive team environment.