Store Team Lead - Drive Sales & Service

Clicks Group Limited; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa seeks an Assistant Store Manager at their Montagu Village location. The individual will assist in driving sales and ensuring excellent customer service while managing daily operations and contributing to financial objectives. Candidates must have at least a Grade 12 education, relevant retail management experience, and strong skills in both financial and people management. This role promises a competitive advantage for the brand through effective leadership and customer loyalty initiatives. The position is permanent and located in Western Cape.

Qualifications

• Essential: Grade 12 (Maths 50% and English 50%).
• Desirable: Degree in Relevant Retail/Business Management.
• Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment.

Responsibilities

• Support the Store Manager in ensuring efficient operation and service excellence.
• Achieve store's financial performance by driving and maximising sales.
• Execute operational activities including stock management and administration.
• Maintain in-store visual merchandising and presentation standards.
• Motivate and manage staff effectively in the Store Manager's absence.

Skills

Understanding and application of financial management principles

Retail/FMCG background and understanding of merchandising and promotions principles

Knowledge of stock, cost, risk and compliance management procedures

Knowledge of customer service excellence

Knowledge of labour legislation and IR practices

Knowledge of people management

Knowledge of competency based interviewing

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Following instructions and procedures

Delivering Results and Meeting Customer Expectations

Working with people

Analysing

Leading and Supervising

Entrepreneurial and Commercial Thinking

Coping with Pressures and Setbacks

Education

Grade 12 (Maths 50% and English 50%)

Degree in Relevant Retail/Business Management

Minimum 2 years’ experience in assistant store management role

Job description

A leading retail company in South Africa seeks an Assistant Store Manager at their Montagu Village location. The individual will assist in driving sales and ensuring excellent customer service while managing daily operations and contributing to financial objectives. Candidates must have at least a Grade 12 education, relevant retail management experience, and strong skills in both financial and people management. This role promises a competitive advantage for the brand through effective leadership and customer loyalty initiatives. The position is permanent and located in Western Cape.