Store Manager Mr Price Cellular Talent Pool (Northern Cape)

Mr Price; Noord-Kaap; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail organization is inviting candidates to join their Store Manager Talent Pool for Mr Price Cellular in Northern Cape. As a Store Manager, you will oversee daily operations, manage stock levels, drive sales growth, and ensure an excellent customer experience. Ideal candidates should have at least 3 years of management experience and relevant qualifications. This is a talent pool advertisement, not a live vacancy.

Qualifications

• Minimum 3 years' experience in a store management position.
• Ability to lead and drive a team to achieve store KPIs.
• Must have a strong understanding of sales and customer service.

Responsibilities

• Lead and manage daily operations of the store.
• Ensure stock management processes are followed.
• Enhance customer experience through service standards.
• Drive sales growth and improve profitability.

Skills

Sales & service management

Budgeting

Communication skills

Customer service

Retail trade

Computer literacy

Cellular products understanding

Insurance product understanding

Education

NQF level 4 (Grade 12) or equivalent

Job description

We are excited to invite you to join the Mr Price Group Store Manager Talent Pool for our Mr Price Cellular Stores!

By joining this talent pool, you will be among the first to be considered for upcoming Store Manager positions for Mr Price Cellular in Northern Cape

The Store Manager will lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.

Sales Growth & Profitability

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include : - In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget

Risk Management

• Conduct compliance checks through defined processes (. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation

• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.

Qualifications

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding

A reminder that this is a talentpool advert and not a live vacancy