Store Manager Mr Price Cellular - Soweto Jabulani, Gauteng

Mr Price Group; Soweto; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company in Gauteng, Soweto, is seeking a Store Manager to oversee daily operations, manage stock effectively, and drive sales growth. The ideal candidate will have 3 years of experience in store management, strong skills in sales and service management, and a solid understanding of customer service and retail trade. This role offers an opportunity to lead a team while enhancing overall customer experiences.

Qualifications

• At least 3 years of experience in a store management position.
• Understanding of retail trade and customer service.
• Ability to analyze sales and profitability reports.

Responsibilities

• Lead daily operations and manage stock effectively.
• Analyze sales growth opportunities and implement action plans.
• Conduct compliance checks and customer experience management.

Skills

Sales & service management

Communication skills

Budgeting

Computer literacy

Customer service

Education

NQF level 4 (Grade 12) or equivalent

Job description

Note: The original uses a mix of tags; this refined version preserves content while applying clean, accessible structure using allowed tags.

Job Description

Lead and manage the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets, innovation initiatives and customer service standards are met and exceeded.

Location & Deadline

Job Location: Gauteng, Soweto
Deadline: October 03, 2025

Responsibilities

Stock Management :

• Ensure that stock is accurately received & unpacked to merchandise and replenish the store.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.

Sales Growth & Profitability :

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include : - In-store marketing, competitor shopping. Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget

Risk Management :

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management :

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development :

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation :

• Ensure implementation of Innovation initiatives from Head Office (Mpos, MRP Empower, E-docs and Money Hub) to delight our customers and improve in-store processes in a more efficient manner.

Qualifications

• NQF level 4 (Grade 12) or equivalent
• 3 years' experience in a store management position
• Sales & service management, budgeting, computer literacy, communication skills
• Retail trade, brand, customer service, cellular, mobile, new accounts, and insurance product understanding
• Sales / Retail / Business Development jobs