Store Manager - BUCO Bergvliet

The Building Company; Wes-Kaap; On-site; ZAR 300,000 - 480,000; Full time

Job summary

An exciting opportunity for a Store Manager at a leading retail company in South Africa. The role involves overseeing store operations, managing profitability, and leading a team to enhance customer experience and sales. Ideal candidates will possess strong financial management skills and a commitment to customer service excellence, thriving in a dynamic retail environment.

Responsibilities

• Manage the store's profitability and sales turnover.
• Plan and budget effectively in collaboration with management.
• Oversee stock control, procurement, and merchandising.
• Ensure optimal stock levels and minimize losses.
• Monitor financial processes and adhere to operational budget.
• Handle customer complaints and coordinate marketing efforts.
• Responsible for daily operations and staff management.
• Analyze operational data for insights and success areas.
• Inspire and develop store employees.
• Ensure compliance with legislative and corporate governance.

Skills

Financial Management

Customer Service

People Management

Operational Analysis

Job description

Store Manager Job Responsibilities

1. Manage Profitability: Ensure the store's continuity, growth, and profitability by managing costs and maximizing sales turnover and returns. Identify new business opportunities, take calculated risks, and generate innovative ideas for implementing these opportunities to maximize sales.
2. Planning and Budgeting: Collaborate with the Operations Executive and Regional Operations Manager to interpret business objectives into an operational plan for the store.
3. Procurement, Stock Control, and Merchandising: Oversee the inward logistics, purchase products in line with procurement policies, maintain optimal stock levels, and control stock losses.
4. Maintain Stock Variances: Ensure stock levels are optimal and variances are minimized.
5. Financial Management: Compile and adhere to the store budget according to the operational plan. Monitor and control all financial processes following best practices and company procedures.
6. Customer Service: Handle customer complaints effectively and ensure they are resolved. Coordinate promotions, advertising, and public relations to enhance the brand's market share in accordance with company procedures.
7. Day-to-Day Operations: Responsible for daily operations, administration, customer sales and service, and overall management of store employees.
8. Operational Analysis: Analyze operational data to diagnose issues and identify success areas. Work with the Operations Management Support Team to enhance successes and resolve problems.
9. People Management: Inspire, motivate, guide, develop, and lead employees to meet store objectives. Apply company policies and best practices to maintain a harmonious work environment.
10. Legislative Compliance and Corporate Governance: Ensure compliance with all relevant legislation and handle legal matters appropriately.
11. Company Values and Culture: Uphold and promote the company's values and culture.